Your hot water cylinder installers.

We specialise in the installation, repair and maintenance of hot water cylinders. We service Auckland, Hamilton & Waikato

4.7
60+ reviews
Long term interest free finance available:
6 months interest free with purchases over $250.00. Speak with our team for more details.

How can we help:

Your 24/7 hot water cylinder specialists

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If you require emergency assistance please call us.
Our minimum emergency call-out charge is $250 + GST which includes the first hour of work.

No Hot Water? Call 24/7
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0800 450 987
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Servicing Auckland & Waikato wide
10 Year Guarantee & insured Workmanship
On call 24-Hour Emergency Service
NZ Qualified Plumbers & Gasfitters

" Great service and people. Highly recommend. "

Warrick Slow

“ Excellent customer service & craftsmanship. 100% would recommend. ”

B.M

“ Brayden and the lads popped in to upgrade our Rinnai Infinity - they have done a great job and no more cold showers :) ”

A. A

“ The experience from first contact to completion of the job was easy and very professional. ”

Ursula Cowan

“ It only took 24 hours from the quote to complete the installation job. ”

Grace Guan

" Great service and people. Highly recommend. "

Warrick Slow

“ Excellent customer service & craftsmanship. 100% would recommend. ”

B.M

“ Brayden and the lads popped in to upgrade our Rinnai Infinity - they have done a great job and no more cold showers :) ”

A. A

“ The experience from first contact to completion of the job was easy and very professional. ”

Ursula Cowan

“ It only took 24 hours from the quote to complete the installation job. ”

Grace Guan

“ Cylinder Direct answered my call late Friday afternoon, and I was booked in the next day! ”

Huia-Rei Wetere

“ Came promptly to give a quote. Worked well. Made everything seen easy and effortless. Gave a competitive price for the work. ”

Linley Porter

“ Excellent prompt service and communication. Very competitive quote. Couldn't fault Cylinder Direct. Great Senior discount too. ”

Jude Finch

" Everything went like clock-work, the whole process was smooth, and it was a great pleasure to experience such a level of professionalism, and really, really great customer service! "

Suki Nasoordeen

" Very helpful people and reliable team. Specially during emergency call outs. Keep it up in helping people in need of your services. Thank you once again.😊 "

Elmar Dangatan

“ Cylinder Direct answered my call late Friday afternoon, and I was booked in the next day! ”

Huia-Rei Wetere

“ Came promptly to give a quote. Worked well. Made everything seen easy and effortless. Gave a competitive price for the work. ”

Linley Porter

“ Excellent prompt service and communication. Very competitive quote. Couldn't fault Cylinder Direct. Great Senior discount too. ”

Jude Finch

" Everything went like clock-work, the whole process was smooth, and it was a great pleasure to experience such a level of professionalism, and really, really great customer service! "

Suki Nasoordeen

" Very helpful people and reliable team. Specially during emergency call outs. Keep it up in helping people in need of your services. Thank you once again.😊 "

Elmar Dangatan
advantage photo

Direct from us to you.
No middleman markup.

There is no extra markup by a third party company (you deal with us directly).We handle the entire job (including talking to the sparky). Nothing gets lost in translation between third parties.

Save water, money and the environment.

We’re a team of 10+ hot water specialists who can diagnose and fix your issue. We’ll always choose the option to repair over replace if possible. Looking after our environment, Cylinder Direct recycles old hot water tanks – so you don’t need to worry about them ending up in the inorganic rubbish.

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How can we help?

Maintenance and repairs

We can quickly diagnose any issue you’re having with your hot water, your water pressure / flow, or your hot water cylinder.

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No Hot Water

This is the most obvious sign that there is something wrong with your hot water system. We have created a list of problems to check.

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Leaking Water Heater

If you see water leaking from your cylinder or its overflow pipe, we need to address the issue straight away. There are a few things you can do.

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I dont know

Sometimes you just don’t know what’s wrong, but you suspect something is not functioning properly. We can help diagnose the issue.

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How can we help?

Installation

A gas water heater uses the heat from burning a fuel (usually natural gas) to heat water, while an electric water heater uses electric resistance coils. Check your house to see what hot water cylinder you have.

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Gas Water Heating

Instead of storing hot water, Rheem Gas Continuous Flow Water Heaters only heat the water you need – Go with the flow!

See more
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Electric Water Heating

We have a wide range of energy efficient Rheem or Rinnai hot water cylinders ensuring that you never have to take a cold shower again.

See more
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We Service Auckland, Hamilton & Waikato

Waikato
Auckland Central
North Shore
West Auckland
East Auckland
South Auckland
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Honest and direct service from a Kiwi brand you can trust

Cylinder Direct are the experienced local team to call when you want rapid response to any issues you’re having with your hot water, your water pressure / flow, or your hot water cylinder.

LogoLogoLogoLogo
Phone icon
0800 450 987

“I cannot thank these guys so much for their prompt and efficient service. We had a burst hot water cylinder and due to Level 4, most companies couldnt help us. But when I called these guys, the friendly receptionist was so...”

L.S
Google reviews
L.S, Auckland

Brayden and the lads popped in to upgrade our Rinnai Infinity - they have done a great job and no more cold showers :)

A.A
Google reviews
Abdullah Alacozai, Auckland

Excellent customer service & craftsmanship. 100% would recommend

B.M
Google reviews
Betty M

Great service and people. Highly recommend

W.S
Google reviews
Warwick S

Couldn't fault this company. So very helpful, came very quickly in lock down and extremely professional

J.H
Google reviews
Jim H

Personalised Pricing. Call Today

Our team of experienced service man are here to help. Our process is simple. If you have more questions give us a call below.

1

Call our team to discuss your needs.

Our team will quickly diagnose the issue you're having for free over the phone.Our first response team is available 24/7 for urgent hot water issues – call us on 0800 450 987.

2

Get a personalised quote

Our team can give you a quote over the phone, or through a simple online application. We have years of experience. Our services are done by  our team of 10+ NZ qualified plumbers and gas fitters saving you money on subcontractors other companies would charge.

3

Book the job

We service the Auckland and Waikato area. Once you are happy with the quote,our team will get your details, find the best time to book a plumber to come and complete your job.

Team photo

We’re a team of 10+ hot water specialists who can diagnose and fix your issue. We’re not salespeople trying to convince you to replace your cylinder if you don’t need to.

We are proudly 100% NZ owned and operated. Our gasfitters all hold NZ practicing licenses which means they are qualified to undertake gasfitting works within New Zealand.  We have a NO SURPRISES GUARANTEE – At Cylinder Direct we’ll always disclose the full costs upfront – and stand by those, with no surprises.

Got a question?

Contact us for a FREE installation quote or book your job online today.

Close

How can we help:

Your 24/7 hot water cylinder specialists

I need help with...

Preferred Date and Time

Mon
Tue
Wed
Thu
Fri
Sat
Sun

From

To

Contact Information

Upload Attachment (optional)

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.

If you require emergency assistance please call us.
Our minimum emergency call-out charge is $250 + GST which includes the first hour of work.

No Hot Water? Call 24/7
Phone icon
0800 450 987
We have received your request. We will be in touch within the next 60 minutes.
Oops! Something went wrong while submitting the form.
Close

How can we help:

Your 24/7 hot water cylinder specialists

I need help with...

Preferred Date and Time

Mon
Tue
Wed
Thu
Fri
Sat
Sun

From

To

Contact Information

Upload Attachment (optional)

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.

If you require emergency assistance please call us.
Our minimum emergency call-out charge is $250 + GST which includes the first hour of work.

No Hot Water? Call 24/7
Phone icon
0800 450 987
We have received your request. We will be in touch within the next 60 minutes.
Oops! Something went wrong while submitting the form.